Strategic Processes
Strategic Management (DE)
| CODE | PROCEDURE | APPROVAL |
|---|---|---|
| DE-01 P1 | Strategic planning and development | 19/02/2015 |
| DE-02 P1 | Monitoring and measurement | 19/02/2015 |
| DE-03 P1 | Management Review System | 19/02/2015 |
Quality management and continuous improvement (MC)
| CODE | PROCEDURE | APPROVAL |
|---|---|---|
| MC-02 P1 | Complaints, suggestions and congratulations Management | 19/02/2015 |
| MC-05 P1 | Stakeholders satisfaction measurement | 18/12/2020 |
Key Processes
Academic Management (AC)
| CODE | PROCEDURE | APPROVAL |
|---|---|---|
| AC-0104 P1 | Entry and Admission | 19/02/2015 |
| AC-0201 P1 | Enrolment | 19/02/2015 |
| AC-0401 P1 | Certificates Issue | 19/02/2015 |
Teaching (DO)
| CODE | PROCEDURE | APPROVAL |
|---|---|---|
| DO-0101 P1 | Design, verification, modification and accreditation of official degrees | 19/02/2015 |
| DO-0102 P1 | Monitoring and improvement of degrees | 30/05/2013 |
| DO-0103 P1 | Degree suspension and termination | 30/05/2013 |
| DO-0201 P1 | Teaching planning and development | 30/05/2013 |
| DO-0202 P1 | Promotion of the degrees | 30/05/2013 |
| DO-0203 P1 | Student Orientation and attention to students with specific needs of educational support | 18/12/200 |
| DO-0204 P1 | External Academic Internships Management | 30/05/2013 |
| DO-0205 P1 | Mobility Management | 30/05/2013 |
| DO-0301 P1 | Public information and accountability | 18/12/2020 |
Support Processes
Staff Management (PE)
| CODE | PROCEDURE | APPROVAL |
|---|---|---|
| PE-01 P1 | Administrative and Service Staff Management | 06/06/2018 |
| PE-02 P1 | Academic Staff Management | 06/06/2018 |
Document Management (XD)
| CODE | PROCEDURE | APPROVAL |
|---|---|---|
| XD-01 | Documents Control | 30/05/2013 |
| XD-02 | Registers Control | 30/05/2013 |
Infrastructure and Work Environment Management (IA)
| CODE | PROCEDURE | APPROVAL |
|---|---|---|
| IA-01 | Material resources and services management | 18/12/2020 |