Strategic Processes

Strategic Management (DE)

CODE PROCEDURE APPROVAL
DE-01 P1 Strategic planning and development 19/02/2015
DE-02 P1 Monitoring and measurement 19/02/2015
DE-03 P1 Management Review System 19/02/2015

Quality management and continuous improvement (MC)

CODE PROCEDURE APPROVAL
MC-02 P1 Complaints, suggestions and congratulations Management 19/02/2015
MC-05 P1 User satisfaction 19/02/2015

 

Key Processes

Academic Management (AC)

CODE PROCEDURE APPROVAL
AC-0104 P1 Entry and Admission 19/02/2015
AC-0201 P1 Enrolment 19/02/2015
AC-0401 P1 Certificates Issue 19/02/2015

Teaching (DO)

CODE PROCEDURE APPROVAL
DO-0101 P1 Design, verification, modification and accreditation of official degrees 19/02/2015
DO-0102 P1 Monitoring and improvement of degrees 30/05/2013
DO-0103 P1 Degree suspension and termination 30/05/2013
DO-0201 P1 Teaching planning and development 30/05/2013
DO-0202 P1 Promotion of the degrees 30/05/2013
DO-0203 P1 Student Orientation 30/05/2013
DO-0204 P1 External Academic Internships Management 30/05/2013
DO-0205 P1 Mobility Management 30/05/2013
DO-0301 P1 Public information and accountability 30/05/2013

 

Support Processes

Staff Management (PE)

CODE PROCEDURE APPROVAL
PE-01 P1 Administrative and Service Staff Management 06/06/2018
PE-02 P1 Academic Staff Management 06/06/2018

Purchases Management and Supplier Evaluation (CO)

CODE PROCEDURE APPROVAL
PA08 Services Management 13/11/2008

Document Management (XD)

CODE PROCEDURE APPROVAL
XD-01 Documents Control 30/05/2013
XD-02 Registers Control 30/05/2013

Infrastructure and Work Environment Management (IA)

CODE PROCEDURE APPROVAL
PA07 Material resources Management 13/11/2008